WHY WOULD CAP ONE OPEN AN ACCOUNT IF THEY SUSPECTED IT WAS FRAUDULENT? And, we don't even have an account with cap one so how did they get our address? Would they seriously open an account on our address to someone else? WTF is going on here. It concludes with 'remember to contact us so we can handle this matter' About 10 days later we receive a letter from Cap one (black and white letterhead) that 'We've been trying to contact you' because 'someone' has 'opened' a possibly fraudulent account using some or all of our personal information. We always hang up when we get phone calls about credit cards. like, maybe a trip to Aruba on your card that you didn't take.ДЄlthough this number appears on Cap One's website, there is something very odd about this. So, call the number on the back of your card to avoid the possibility of bigger headaches down the road. The amount of stolen numbers must be massive. Don't be surprised if you get a call or letter from Visa if you have an account with them too. The attendent will ask you for a password. As a new safety measure, anytime you call Capital One, you will have to give a secret password.

They will issue a new card and close your present account immediately (to assure that fraud charges cannot go through.) You will receive the new card in 5-7 days. Security will verify with you purchases since your last bill and the dates. Possibly a retail outlet has been hacked somewhere along the line. In other words, my account (along with thousands of others) have been commandeered by unscrupulous individuals. My account was singled out because of a MASS ACCOUNT COMPROMISE involving MasterCard and Visa. The letter I received is actually legitimate. I called it this evening and was passed on to security. If you look on the back of your card, you'll find a 24 hr customer service telephone number. (If it walks like a duck, talks like a duck, etc., we can be reasonably sure the letter is a fraud.)ДЄlright folks, here's the scoop on Capital One. I suspect the letter is a new attempt method of fraud. I'll let you know if the letter is valid or fraud. I'll be calling the Capital One phone # listed on my actual card to check this out. So much for them trying to get in touch with me, huh? Note: Neither of the numbers given here are in my caller ID. The letter ends with: Sincerely, Fraud Investigatior (no name) and 80. They apologized for the temporary hold and will work with me to resolve the issue quickly and accurately. They need to speak with me immediately to verify my information to remove this hold.ДҐ. They want me to get in touch with them via the tele # 86 to make certain no one is using my credit card without my permission.Д¤. They were informing me that they had put a temporary hold on my card & account.ДЈ. A claim of trying to get in touch with me by phone.Дў. I received a snail mail letter today 6/19/12, supposedly from Captal One.

Capital one phone number fraud dept